Webex Calling

Businesses that consider hosting their telephony in the cloud often think about survivability as a critical requirement 🔥 It is therefore no surprise that vendors are trying to provide their respective solutions for “survivable” cloud telephony (i.e.: provide service when the cloud is unreachable): I’ve already discussed about Site Survivability for Webex Calling and its architecture (you can check the article here); then there’s Microsoft, which is actively improving their Survivable Branch Appliance (SBA) solution; or Zoom, leveraging their “node” architecture to provide survivable telephony for Zoom Phone....

Recently Cisco announced the general availability of a new component in their cloud calling architecture: Site Survivability for Webex Calling Multitenant. I’ve recorded a video demo to show what it looks like. If you want to learn more about the feature, keep reading after the video. Demo The Survivable Telephony Problem If you have been in the IP Telephony business long enough, you are certainly familiar with the concept of SRST (Survivable Remote Site Telephony), which is an incredibly useful piece of the Cisco Unified Communications architecture....

Cisco Webex Calling (Cisco’s cloud PBX offering) enables organizations to quickly deploy an enterprise-grade telephony solution featuring all sorts of device types: hardware phones, soft-phones and video devices. The obvious choice for video devices falls on Webex‒enabled Desk or Room devices. Enrolling these devices on the cloud is as simple as entering a 16 digits code. Once they are provisioned (and fully managed from the cloud), adding PSTN service to them is a matter of one or two clicks at most....