Survivability Router can provide queues, music on hold and automatic call distribution while there is no connection to the cloud.

Survivable Queues for Webex Calling

Businesses that consider hosting their telephony in the cloud often think about survivability as a critical requirement 🔥 It is therefore no surprise that vendors are trying to provide their respective solutions for “survivable” cloud telephony (i.e.: provide service when the cloud is unreachable): I’ve already discussed about Site Survivability for Webex Calling and its architecture (you can check the article here); then there’s Microsoft, which is actively improving their Survivable Branch Appliance (SBA) solution; or Zoom, leveraging their “node” architecture to provide survivable telephony for Zoom Phone....

October 14, 2024 · 5 min · Fil